Night staffing is an important factor
– A guest may be ill or in need of help just as much at night as they would during the day”, says Magnus. Problems or an acute condition, such as an allergic reaction or cardiac arrest, can arise at any time of day or night. We make sure our staff are present around the clock, always ready, calm, and well-trained — ready to help out, no matter what.
On the cutting edge
Nova Park’s sister facility, Steningevik, is among the highest rated in all of Sweden.
– The important thing for us at Nova Park and Steningevik is that our guests feel safe, from the moment they leave the car to the moment they check out”, says Magnus. High quality service and rigorous security permeate our work. We don’t do it for the rating or the recognition, but so that our guests are able to enjoy themselves and feel comfortable during their stay. We have high ambitions for ourselves, and we are continually striving to make sure we reach those standards.